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FAQs

Please check the information provided below to find your answer, if you have more questions please contact us, we will be happy to assist :)

WHAT SHIPPING METHODS ARE AVAILABLE?

  • Free ground shipping within 3 to 10 business days.
  • Standard shipping within 1-5 business days.
  • We strive to ship out your order within two business days.
  • We use one of our business partners warehouses located in the USA to send the goods, depending on location of the product and customer address, as well avaliability of the item in the specific warehouse.

CAN I RETURN THE PRODUCT I PURCHASED?

Nazareth Store accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express. The total will be charged to your card when the order is shipped.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

  • You can return most items sold by nazarethstore.com within 30 days from the day you receive them. To qualify, simply contact us to initiate the return within 30 days to ensure that the item(s) is in its original new condition.
  • We must receive your item back within 30 days of when we originally shipped it to you. Please allow us 2 days from the time we receive your item to process your return to credit your credit card account. for more details check our Shipping & Returns Policy

HOW DO I PLACE AN ORDER?

  • To place an order simply choose the item you like and add it to the cart,
    after that click on the shopping
    cart on the top right side of the screen and press checkout or PayPal express follow the steps and fill in all the necessary details.

HOW CAN I CANCEL OR CHANGE MY ORDER?

 

  • Simply use one of the options available to contact us, WhatsApp, contact page, or by sending us an email, if you wish to cancel or change your order, we usually ship within 12-24 hours so try to contact us as sooner as possible.

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

  • There is no need for an account to place an order, it's only an option to create an account. We do suggest having a registered account as it’s easier for you as a customer to find updates and tracking information regarding your order.

Crystal Beads

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HERE TO HELP

Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Services

Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm

Send us an email

SHIPPING

Free shipping delivery on all orders in the USA for all eligible items across any product category qualify.

PAYMENTS
Accepts the following payment methods:

PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa.

RETURN POLICY

You can return any item purchased on Nazareth Store within 30 days of the delivery date.

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Delivery and returns

We strive to ship out your order within one business day. We use one of our business partner's warehouses located in the USA to send the goods, depending on the location of the product and customer address, as well the availability of the item in the specific warehouse.

Order status is maintained online. We send all tracking information to the email you provide us, You can simply Contact Us using one of the available options

Contact page, Email, WhatsApp, or Facebook.

Shipping

When can I expect delivery of my order?

  • You can expect most products to be delivered to their destination within 2 – 10 business days from the ship date depending on the method of shipping and carrier you selected and your location. If your order has not arrived during this time period, please contact us.
  • Estimate Shipping times are only an estimate from when a shipment leaves one of our warehouses and arrives at the destination shipping address. We do not guarantee the arrival of a shipment by any certain date.
  • Please make sure that you provide us with the correct shipping address for your package. If you provide us with a bad address and you do not receive your package we cannot be held liable for the loss. We cannot be responsible for misdirected or damage to international orders


Returns Policy

Can I return products I purchase from nazarethstore.com?

  • It's possible to return most items sold by nazarethstore.com within 30 days from the day you receive them. To qualify, simply initiate the return within 30 days to ensure that the item(s) is in its original condition. We must receive the item back within 30 days of when we originally shipped it to you. Please allow us 2 days from the time we receive your item to process your return to credit your credit card account.
  • If the item is returned for reasons other than a defect or the wrong item being shipped, the customer must pay all costs related to return shipping.
  • Please do not send items that do not meet the above conditions as you will not receive a refund for them and they will not be returned to you.
  • For your protection we suggest all returns be sent back by a reliable carrier; we will not be responsible for items that are lost in shipment during the return process. After receiving and inspecting the returned merchandise we will reimburse your credit card for the purchase price of the item.
  • BEFORE returning any item you must contact us and request a Return Authorization (RMA) to return a product. We will provide you with a return address that is close to your destination.

Damage in Shipment or Manufacture

  • Occasionally, an item will be received damaged or some other manufacturing defect. Please contact us so we could provide you with the best solution. Our policy is to replace all damaged products or provide a refund. You will have to provide us an image of the defective item or return it as the decision will be made by Nazareth-store customer support.

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

Thanks for contacting us. We'll get back to you as soon as possible.

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