Should you require information or help, please contact us by email or by phone and we will be happy to assist you.
SHIPPING TIMES AND COSTS
- Free shipping within 2 to 10 business days
- Standard delivery options also available
- Purchases are delivered in a box or envelope, with the exception of certain items
- See the delivery FAQs for details on shipping methods, costs and delivery times
Shella accepts the following payment methods:
- PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
- Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa. The total will be charged to your card when the order is shipped.
- Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
EXCHANGES, RETURNS AND REFUNDS
Items returned within 30 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.